E-Bike Safety & NSW Compliance

E-Bike Safety & NSW Compliance

Important Lithium-Ion Battery Safety Information

As part of our commitment to product safety and regulatory compliance in NSW, we provide clear guidance to help you use, charge, store and maintain your e-bike battery safely. These recommendations support, but do not replace, the manufacturer’s instructions. Always follow all manufacturer guidelines and local regulations.

Certified Products

Before purchasing an e-bike or other e-micromobility device, please check that it appears on the official NSW register of certified products. Only approved products meet the new safety standards.

We strongly encourage all customers to choose verified and certified e-bikes and batteries for maximum safety and peace of mind.

Safe Charging Guidelines

  • Use only the charger supplied with your e-bike

  • Charge on a hard, non-flammable surface (e.g., tiles, concrete)

  • Keep away from beds, sofas, carpets, curtains and other flammable materials

  • Never charge unattended or overnight

  • Unplug once fully charged

  • Avoid charging in vehicles or direct sunlight

  • Tip: Keep charge between ~20% and 80% for battery longevity

Safe Battery Storage

  • Store in a cool, dry, well-ventilated place

  • Keep away from heat, humidity and direct sunlight

  • For long-term storage, maintain charge between 30–80%

  • Do not use or store a battery that appears damaged, swollen, leaking or deformed

Fire Safety

  • Never open, modify or tamper with the battery

  • If you notice smoke, unusual smell or heat: stop charging immediately and move the bike/battery outdoors

  • Do not use water on a lithium-ion battery fire

  • Use sand or a suitable extinguisher and call emergency services if needed

Battery Disposal

  • Do not dispose of batteries in household bins

  • Take used or damaged batteries to an approved recycling facility

  • Visit bcycle.com.au for more information

Signs of Damage

Stop using the battery immediately if you notice:

  • Swelling, bulging, cracking or leaking

  • Burning smell, smoke or overheating

  • Water damage or after a significant impact/drop

Store damaged batteries outdoors, away from structures, until safely recycled.

Helpful Questions

Will e-bike laws change?
NSW regulations evolve to improve safety. We stay informed and update customers as needed.

Why do some batteries fail or overheat?
Most failures occur due to improper charging, physical damage, or use of uncertified components. Certified batteries significantly reduce risk.

When should I charge my battery?
Charge before it drops below ~20% and avoid continuous 100% charging where possible.

Safety Commitment

Following these guidelines helps ensure safe use, reduces risks and extends battery life. Always follow manufacturer instructions and NSW regulations.