Last Updated: 03/12/2024
1. Introduction
1.1 Purpose
This Cookie Policy explains how Green Wheels Byron ("we," "us," or "our") uses cookies and similar tracking technologies on our website (hosted on Shopify). These technologies help us:
- Enhance user experience by remembering preferences and improving site functionality
- Analyze website traffic and user interactions to optimize performance
- Deliver targeted services, including personalized content and advertisements
This policy aims to provide transparency on how we use cookies and how users can manage their preferences.
1.2 Consent
By using our website, you agree to the placement of cookies on your device as described in this policy. When you first visit our site, you will be presented with a cookie consent banner allowing you to:
- Accept all cookies
- Customize your cookie preferences
- Decline non-essential cookies
You can modify your preferences at any time through your browser settings or by revisiting the cookie consent banner.
1.3 Updates
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our website's functionality. Any changes will be posted on this page with a revised "Last Updated" date.
Continued use of our website after an update constitutes your acceptance of the revised policy. We encourage users to review this policy periodically to stay informed.
2. What Are Cookies?
2.1 Definition
Cookies are small text files that are stored on your device (computer, phone, or tablet) when you visit a website. They help websites recognize users, remember preferences, and enhance functionality. Cookies enable a smoother browsing experience by storing essential data such as login details, language settings, and shopping cart items.
2.2 Types of Cookies
Cookies can be categorized based on their lifespan, origin, and function.
2.2.1 By Lifespan:
Session cookies expire when you leave the site, while persistent cookies remain for up to 2 years to save your preferences.
2.2.2 By Origin:
- First-Party Cookies: Placed directly by our website to enhance functionality and user experience. These may include cookies that store login information or site preferences.
- Third-Party Cookies: Placed by external services or trusted partners (e.g., Google Analytics, advertising networks, social media integrations) to track usage, serve personalized ads, or analyze website performance.
Some cookies may be essential for website functionality, while others are used for analytics, personalization, or marketing purposes. You can control your cookie preferences through your browser settings or our cookie consent banner.
3. How We Use Cookies
We use cookies to enhance website functionality, improve user experience, analyze site performance, and support marketing efforts. Below are the categories of cookies we use and their purposes:
3.1 Essential Cookies
Purpose: These cookies are necessary for the website to function properly. They enable core features and cannot be disabled without affecting site usability.
Examples:
- Managing shopping carts and checkout processes.
- Remembering login details for registered users.
- Enabling secure payment processing.
- Maintaining session stability and preventing fraudulent activities.
3.2 Performance & Analytics Cookies
Purpose: These cookies help us understand how visitors interact with our website by collecting anonymous data on traffic, behavior, and performance.
Examples:
- Google Analytics: Tracks page views, session duration, user demographics, and site navigation patterns.
- Shopify Analytics: Monitors site performance, visitor interactions, and referral sources to optimize content and user experience.
3.3 Functional Cookies
Purpose: These cookies improve user experience by remembering preferences and custom settings.
Examples:
- Saving language and currency preferences.
- Remembering customized display options (e.g., dark mode, text size).
- Storing form input data for quicker future access.
3.4 Marketing & Advertising Cookies
Purpose: These cookies help us deliver personalized ads and measure the effectiveness of advertising campaigns.
Examples:
- Facebook Pixel: Tracks website activity to retarget users with relevant ads on Facebook and Instagram.
- Google Ads: Monitors conversions and optimizes ad relevance based on user behavior.
- Third-party ad networks that tailor advertisements based on browsing history.
You can disable personalized ads in the cookie banner or directly through Google/Facebook settings.
4. Consent & Control
4.1 Cookie Banner
Upon your first visit to our website, a cookie consent banner will appear to inform you about our use of cookies. You can choose to:
- Accept all cookies
- Reject non-essential cookies
- Customize your preferences based on the types of cookies you wish to allow
You can change your preferences at any time through the banner or by adjusting your browser settings.
4.2 Managing Cookies
You have the ability to disable or delete cookies through your browser settings. Below are the steps for popular browsers:
- Chrome: Settings > Privacy and Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
-
Firefox: Options > Privacy & Security > Cookies and Site Data
For other browsers, please refer to the support section or settings menu.
4.3 Consequences of Disabling Cookies
Disabling cookies may affect site functionality, such as remembering login details or keeping items in your cart. Some features may also be less responsive or unavailable. For the best user experience, we recommend allowing essential cookies.
5. Third-Party Cookies
5.1 Partners
We collaborate with trusted third-party partners who may place cookies on your device to provide essential services and enhance user experience. These third parties include:
- Payment Processors: Such as Shopify payments, Stripe and PayPal, which help securely process transactions and manage payments.
- Analytics Providers: Including Google and Shopify, which track website performance, user behavior, and other analytics.
- Social Media Platforms: Like Facebook and Instagram, which allow for social media integration, retargeting ads, and sharing capabilities.
These third-party services may use cookies for their own purposes, such as improving functionality or serving personalized content and ads.
5.2 External Policies
The cookies placed by third parties are subject to their respective privacy policies, not ours. We recommend reviewing the privacy policies of these third-party partners to understand how they collect, use, and store your data:
You may manage your preferences or opt-out of some third-party cookies directly through their platforms or through your browser settings.
5.2.1 To ensure transparency and up-to-date information, please check the list of cookies currently used by Shopify on your merchant storefront. Be sure to compare this list against the current cookies used on your website.
6. Data Retention
6.1 Cookie Lifespan
The cookies we use vary in terms of lifespan, depending on their function:
- Session Cookies: These cookies are temporary and expire when you close your browser. They are used to maintain your session during your visit, such as remembering login details or active shopping cart items.
- Persistent Cookies: These cookies remain on your device for a fixed period, typically ranging from 30 days to 2 years. They help remember your preferences and settings for future visits, such as language selection or login credentials.
6.2 Anonymized Data
For privacy and security, any data collected through analytics tools is aggregated and anonymized. This means that individual user identities are not identifiable, and any personal information is removed from the data collected. This anonymized data helps us analyze website performance and improve user experience without compromising your privacy.
7. Children’s Privacy
Our website is not intended for users under the age of 18. We do not knowingly collect personal data or cookies from minors. If you believe we have inadvertently collected information from a child under 18, please contact us immediately so we can take appropriate action to delete that data.
8. Contact Us
If you have any questions or concerns about this Cookie Policy or managing your cookie preferences, please contact us using the details below:
Email: GreenWheelsByron@gmail.com
Our team is available to assist you with any inquiries or concerns regarding our use of cookies.
9. Governing Law
This Cookie Policy is governed by and shall be construed in accordance with the laws of New South Wales, Australia. Any disputes arising out of or related to this policy will be subject to the exclusive jurisdiction of the courts in New South Wales.
Acknowledgement: By continuing to use our website, you consent to the use of cookies as described in this policy.
